On air

Be present for your customers.

One API call — or one AI prompt — and every customer message lands in a single calm inbox.

AI drafts the reply. You send it. No tickets anywhere.

live before the kettle boils

usepresence
On air

AI wires it up.
You do the talking.

Most tools automate the conversation and leave you the plumbing. usepresence is the other way around — on purpose.

Setup One prompt to integrate
Context Everything your app knows, beside every conversation
Replies Every reply approved by a human
MODEL UP-2026 LEVEL Lights INPUTS API · EMAIL · FORMS STATUS ON AIR SIGNAL HUMAN-APPROVED REPLIES
Setup

Integrated before your coffee cools.

It's 2026 — you shouldn't hand-wire a contact form. Our docs ship ready-made prompts that carry the entire API contract, and when you're signed in, your live key is already inside. Copy one, paste it into Claude, Cursor, or ChatGPT, and ship the form it writes.

Prefer to write it yourself? It's one POST with an email and a message. Send any extra fields as attributes — plan, locale, account id — and they show up next to every conversation from that customer.

Read the integration guide
Now with a remote MCP server

Bring your AI assistant.

usepresence connects to Claude and Cursor over MCP, so the assistant you already work with can set everything up — in a single conversation.

claude mcp add --transport http usepresence https://usepresence.com/mcp

Can be used in any AI assistant

OpenAI Anthropic Google Gemini Perplexity Mistral AI
Auth

No keys to copy

Sign in — or create an account — right in the browser. OAuth handles the rest; there's no publishable key to hunt down and paste.

Setup

Your agent does the setup

It can spin up a team, create a source, and read your inbox — from nothing to a live contact form without leaving the chat.

Replies

Replies stay human

The agent reads; it doesn't answer for you. Replying to customers stays in your hands, in the app. On purpose.

Read the MCP guide

Everything a small team needs. Nothing a big one does.

Inbox

One calm inbox

Every customer message in one place. The person waiting longest sits at the top.

Plumbing

AI does the setup

Paste one prompt into your assistant and ship the contact form it writes.

Drafts

Drafts, not autopilot

AI drafts every reply from context. You edit and send. Always.

Context

Context that matters

Plan, signup date, account id — right beside the conversation. No more "which plan are you on?"

Teams

Built for tiny teams

Solo founders and 1–5 person teams. Sensible roles, a switcher for agencies.

No theater

No ticket theater

No queues. No SLAs. No ticket #48213. Your customers write to you; you write back.

All quiet

You're all caught up.

10:42

Your customers are already writing. Be there — usually before the kettle boils.